Resilience Index Reports:

What’s inside?

Company overall resilience
score

Resilience category analysis

Industry-specific resilience considerations

Recommendations for improving resilience

Costco Key Insights:

  • Financial stability supporting employee loyalty

  • Weak Decision-makinghinders crisis response

  • Robust internal advancement culture provides resilience advantage

Target Key Insights:

  • Corporate messaging fails to translate to store implementation

  • Outdated tools amplify vulnerabilities during disruptions

  • Severe workload imbalance with multiple people's responsibilities falling on individuals

Walmart Key Insights:

  • Critical vulnerabilities in management consistency and communication

  • Substantial disconnect between corporate values and frontline reality

  • Structured training programs support potential internal mobility during disruptions

Abercrombie & Fitch Key Insights:

  • Supports retention during normal operations

  • Favoritism undermines coordinated crisis response capability

  • Provides resilience foundation but varies significantly by locations